For everyday business purposes
Purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
Do we share this information: Yes
Can you limit this sharing: No
Privacy Notice
We are required to notify our members annually of their privacy rights. Financial institutions choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. If you have responded to us in the past, that response still applies.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and account balances
- Income and payment history
- Transaction and credit history
All financial companies need to share member’s personal information to run their everyday business. Below are the reasons financial companies can share their member’s information, the reasons SF Fire Credit Union chooses to share, and whether or not you can limit this sharing.
For our marketing purposes
So we can offer the most relevant products and services to you.
Do we share this information: Yes
Can you limit this sharing: No
For joint marketing purposes
For marketing purposes with other financial companies
Do we share this information: Yes
Can you limit this sharing: Yes
For affiliates' business purposes
Information about your transactions, experiences, and creditworthiness
Do we share this information: No
Can you limit this sharing: We don’t share
Nonaffiliated marketing
For nonaffiliate companies to market products and services to you.
Do we share this information: No
Can you limit this information: We don’t share
Right to Know Request
You have the right to know which information SF Fire Credit Union has collected about you.
To submit a Right to Know request form, click here.
Other Important Information
Children’s Online Privacy Protection Act Rule
The law requires parental consent to collect or use information from a child under 13 years of age. If you are a child under 18 years of age, please show this to your parent(s), and do not use the online services of this institution without disclosure to parent(s) and verifiable parental consent pursuant to the Children’s Online Privacy Protection Act
Cookies
“Cookies” are pieces of data assigned by our web server and stored on your computer’s hard drive for later retrieval. This helps us recognize you the next time you visit our site. We will not use cookies to record information that will enable anyone to contact you via telephone, email, or regular mail. You may block the placement of cookies by adjusting the security settings on your web browser.
California Consumer Privacy Act
The California Consumer Privacy Act (“CCPA”) provides rights for California residents to receive information from SF Fire Credit Union about the information we collect and use about you. This CCPA Privacy Notice addendum also provides information to California residents about what information you can obtain from us. To view or download the PDF, click here.
Frequently Asked Questions
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How does SF Fire Credit Union protect my personal information?
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How does SF Fire Credit Union collect my personal information?
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Why can't I limit all sharing?
Definitions:
Affiliates: Companies related by common ownership or control. They can be financial and non-financial companies. SF Fire Credit Union has no affiliates
Nonaffiliates: Companies not related by common ownership or control. They can be financial and non-financial companies. SF Fire Credit Union does not share with nonaffiliates
Joint Marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include financial services and insurance companies.
Let's talk
As a local credit union, we measure our success one member at a time. We want to get to know you and help you achieve your goals. Come into a branch or call us today. Our people are happy to serve you.
Call us
(415) 674-4800
(888) 499-FIRE (3473)
Mon-Fri 7:00 AM – 7:00 PM
Sat 9:00AM - 5:00PM
Stop by a branch
Branch hours
Mon-Fri 9:30AM – 5:30PM
Saturday 10:00AM – 2:00PM
