Online & Mobile Banking
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- Accessibility Statement
- New Online & Mobile Banking (Coming Fall 2017)
Sf Fire Credit Union is committed to providing a website that is as accessible as our services. We strive to ensure our mobile, online, telephone, ATM, and in-person services, products, and information are accessible to those with disabilities.
If you experience difficulties in accessing any content or functionality on our website, please let us know. We are always open to making improvements to provide the best possible online experience for our users. If you if feel you need additional assistance, please contact us using one of the methods below:
Local (415) 674-4800 | Toll Free (888) 499-FIRE (3473)
7:00 a.m. to 8:00 p.m. (Pacific) Monday – Saturday
8:30 a.m. to 6:00 p.m. (Pacific) Monday – Friday
8:30 a.m. to 3:00 p.m. (Pacific) Saturday
We have created our website in accordance with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines assist website developers by describing best practices for creating websites that are accessible to all users. WCAG 2.0 is divided into three conformance levels (A-AA-AAA) because the success criteria are organized based on the impact they have on design or visual presentation of the pages.
We have used a variety of methods for assessing our accessibility and conformance up to level AA of the WCAG 2.0. These methods include, but are not limited to, physical tests using screen readers and keyboard-only access.