We don’t think you should have to conduct your personal business during “banker’s hours”… and we have the Contact Center hours to prove it.


Contact Center & Web Chat

Our Contact Center is available via phone and web chat from 7:00AM to 8:00PM (Pacific) Monday – Saturday.

  • 415.674.4800 (local)
  • 1.888.499.FIRE (3473) (toll-free nationwide)

Our Fax Number

Our Contact Center fax number is (415) 674-4691. If you send us a fax and happen to know which department or to whom you are sending the fax, please include that information.

Mortgage Servicing Department

We understand that sometimes you’ll have questions which are best answered by a mortgage specialist. Get assistance with your existing SF Fire Credit Union mortgage by speaking with our mortgage servicing department.

  • 1.888.653.7738

Mortgage Servicing Department Hours:

  • Monday – Friday: 5:30am – 8:30pm (Pacific)

Mortgage Servicing Department Mailing Address:

  • PO Box 77404, Ewing NJ 08628

After Hours Services

If you’re ever in need of assistance when our Contact Center is closed, we’ve established relationships with trusted partners and services that you can access via our regular phone number:

  • Speak with a Credit Union Service Center Representative to get Account Information or Perform Transfers
  • Restore a Visa Credit or Debit Card that has been blocked due to suspected fraudulent activity