Latest News

Keeping you updated on what’s happening at SF Fire Credit Union.

Latest News & Firefighter's Corner

No Lender Fees Through September 30th

Have you considered refinancing your mortgage, or maybe purchasing someplace new? SF Fire Credit Union is here to help. We’re covering the lender fees you would normally incur for purchases or refinances—even the fees for refinancing a mortgage or Home Equity Line of Credit (HELOC) you already have with us.

$795 Lender Fee Credit for a Limited Time

Normally, you would pay $795 in lender fees as part of the closing costs on a Fixed Rate 1st Mortgage. This covers:

  • Credit Report Fee
  • Document Prep Fee
  • Flood Certification Fee
  • Processing Fee
  • Tax Service Fee
  • Underwriting Fee

During this promotion, we will credit you for these fees at closing.

Fixed or Adjustable Rate Loans

Depending on your situation, a fixed or adjustable rate loan might be the best choice. We have a variety of loan terms to meet your needs.

Get Started

*SF Fire Credit Union is the lender for first and second mortgage loans plus home equity lines of credit and home equity installment loans.
SF Fire Credit Union NMLS #262686. 3201 California Street, San Francisco, CA 94118. Terms and conditions apply. All loans are subject to credit approval. Promotional period ends September 30, 2018.

2018 San Francisco First Responders Stair Climb

SF Fire Credit Union is proud to support the 2018 San Francisco First Responders Stair Climb.

The San Francisco First Responders Stair Climb was started to raise awareness and bring support to First Responders suffering from Post-Traumatic Stress injuries. We participate in this event each year in remembrance of those who have given their lives, and those Fire Fighters, Police, EMS, Military, and Dispatchers whose lives are forever affected by exposure to traumatic events. The non-profit funds raised will pay for First Responders throughout the state of California to attend PTSD programs. We climb to save the lives of those who save yours.

There will be live music, food, a photo booth, several radio stations, and more. Come out to have fun and support a worthy cause!

Date and Time: Saturday, September 8th, 2018. Registered climbers can check in as early as 8 AM.
Number of floors: 52 above the mezzanine / 1197 stairs
Building Location: 555 California Street
Map and Directions: https://goo.gl/maps/8EtNdSbgHoF2
To Register: https://give.classy.org/SFFIRECU

Don’t want to climb? Here’s how you can help:

  • Donate to our team’s fund
  • Register as a virtual climber
  • Volunteer at our booth
  • Virtual or physical registrants will get a free SF Fire Credit Union Stair Climb Team t-shirt

To join our team or to donate, click here.

Sensitive Document Destruction Day - Sept. 1st

SF Fire Credit Union is happy to host the second Sensitive Document Destruction Day of 2018. Industrial shredding trucks will be on-site at our Stonestown Branch on Saturday – September 1st 9am-3pm.

Paper products will be destroyed on-site in the trucks. Plastic materials such as CDs, DVDS, Videotapes, and Cassettes won’t be shredded on-site. They will need to be taken to an off-site facility for destruction. Due to the event’s popularity, expect a wait time. Limit: A maximum of 4 boxes or bags of material per member. If you have any questions, please feel free to contact us.

You’re invited to bring any personal documents, including:

  • File Folders
  • Checkbooks
  • Credit Cards
  • CDs & DVDs
  • Videotapes
  • Cassette Tapes

Items that can’t be shredded:

  • Wet Materials
  • Large Metal Clips
  • Plastics
  • Medical X-Rays
  • Binders
  • Cardboard
  • Books
  • Boxes

Please be sure to go through your belongings prior to the event. You do NOT need to remove paper clips, staples or binder clips.

Message from Kathy - Summer Update

Summer is here, and with its arrival, I’m proud to reflect on a quarter of consistent refinement to our services. Now that the major technical lift of launching our new mobile and online banking system is behind us, our team has been focused on delivering on our credit union commitment to give back to members.

To deliver faster and more knowledgeable member support, we have made a significant increase in staffing to our contact center and real estate teams. Training and integration of our new staff is underway and we’re excited for you to get to know them.

As of Memorial Day, we launched our Double Reward Points program, giving members double points on all purchases made with their Platinum Visa Credit Card through Labor Day – a great way to get even more out of your card this summer.

We have also made it easier for members to access their money on the go by doubling our rebates on ATM surcharges (increasing from six to twelve rebates per month) and removing our Out-Of-Network ATM fee.

Over the next quarter, we look forward to delivering continued improvements to your experience with SF Fire Credit Union whether you interact with us online or in-person. Your ongoing support of SF Fire Credit Union is an inspiration to our entire team and it’s an honor to serve this community.

Kathy Elser
President and CEO

ATM Anywhere Rebates Update

12 ATM Rebates Per Month

Are you traveling and need cash on the go? SF Fire Credit Union now reimburses you for up to 12 ATM surcharges per month on out-of-network ATMs*.

No Out-Of-Network Fees

We’ve eliminated our $2 fee per out-of-network withdrawal.

CO-OP Network: No Surcharges, No Fees

Want to avoid withdrawal fees altogether? Keep an eye out for the CO-OP Network of almost 30,000 ATMs nationwide – no surcharges, no fees, ever. Find CO-OP Network ATMs here.

Free Point-Of-Sale Cash-back Option

You can take advantage of the free cash-back option when making purchases at grocery stores and similar merchants.

*Up to $4 per surcharge rebate. Please allow up to 2 business days for reimbursement.

Double Reward Points All Summer

They say “Less is More,” which is true. But more can also be more. For instance, earning double Extra Awards points* on your credit card purchases.

From Memorial Day through Labor Day, you’ll earn double Extra Awards points on any purchases made with your Platinum Visa® Credit Card.

Congratulations CCSF Fire Academy 21st Graduating Class

Congratulations to the 21st graduating class of the City College of San Francisco Fire Academy! It was a great evening that included an inspiring class speech and concluded with the awarding of the Peter Patrick Madigan Antonini Scholarship.

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National EMS Week 2018

The SFFD Division of Emergency Medical Services strives to provide the highest quality pre-hospital emergency medical care to the citizens of San Francisco. SF Fire Credit Union is proud to sponsor the 44th annual National EMS Week (May 20th-26th, 2018), which honors those who provide the day to day lifesaving services of medicine’s “front line.” This week also serves to raise public awareness about health & safety issues.

Be sure to visit the official site from the SF Fire Department for all the details and some great information on a range of topics, including what to do in a medical emergency.

Spoofing Alert

Member Alert: Caller ID Fraud Attempts

It has come to our attention that some members are receiving fraudulent phone calls where a caller manipulates Caller ID data to imitate an SF Fire Credit Union number. This is a common social engineering tactic, such as has been seen at many institutions across the country. There are a few tips to keep in mind to protect yourself from such tactics.

PROTECT YOUR PERSONAL INFORMATION

When we call you directly, we will never ask you to provide critical personal information, including:

  • Social Security Numbers or Tax Identification Numbers
  • Debit or Credit Card Numbers
  • Other identifying information

CONTACT US IF YOU AREN’T SURE

Social engineering often relies on creating a sense of panic or urgency to get you to disclose personal information. Treat any such call—*WHETHER AUTOMATED OR LIVE*—requesting this information with skepticism, and consider contacting your financial institutions directly at a published contact number.

First Shred Day of 2018: May 1st

SF Fire Credit Union is happy to host its first Sensitive Document Destruction Day of 2018. Industrial shredding trucks will be on-site at our Stonestown Branch on Tuesday – May 1st 9am-5pm.

You’re invited to bring any personal documents, including:

  • File Folders
  • Checkbooks
  • Credit Cards
  • CDs & DVDs
  • Videotapes
  • Cassette Tapes

Items that can’t be shredded:

  • Wet Materials
  • Large Metal Clips
  • Plastics
  • Medical X-Rays
  • Binders
  • Cardboard
  • Books
  • Boxes

Please be sure to go through your belongings prior to the event. You do NOT need to remove paper clips, staples or binder clips.

Paper products will be destroyed on-site in the trucks. Plastic materials such as CDs, DVDS, Videotapes, and Cassettes won’t be shredded on-site. They will need to be taken to an off-site facility for destruction. Due to the event’s popularity, expect a wait time. Limit: A maximum of 4 boxes or bags of material per member. If you have any questions, please feel free to contact us.