SF Fire Credit Union Platinum Visa Credit Card
How to Access Your Extra Awards
You can access your Extra Awards Points through a tool in Online Banking from your computer or a mobile browser. The tool is not yet available for the Mobile Banking Application.
You may need to add the Extra Awards tool to your Dashboard. You can do this through Settings and the Widget tab, or by clicking on More Options/Widget Options through the list of tools on your Dashboard (your home page in Online Banking).
Once you add the Extra Awards tool to your list of active widgets, you can also mark it as one of your Favorites by clicking on the star icon connected to it in the list of active widgets. You may need to remove another Favorite, as you are limited to five.
Once you make it a favorite, it will appear in the default list of widgets that appear on your Dashboard when you log in.
Once active, clicking on the Extra Awards tool will take you to the Extra Awards company’s website, where you can view your point totals and place an order. Please note: when you open the Extra Awards tool, you will be shown a page referencing your member number. If you have more than one membership, this does not default to the member number actually linked to your Visa. Please use the drop-down menu to select the account linked to your Visa. If not, you will get an error message that the information cannot be accessed.
You can also call the Extra Awards Customer Service Line, Monday through Friday, 6:00 AM to 6:00 PM Pacific Time, at 1(877) 909-1450.