SF Fire Credit Union

Contact SF Fire

Contact Center

Local (415) 674-4800 | Toll Free (888) 499-FIRE (3473)
7:00 a.m. to 8:00 p.m. (Pacific) Monday – Saturday

Branch Hours

8:30 a.m. to 6:00 p.m. (Pacific) Monday – Friday
8:30 a.m. to 3:00 p.m. (Pacific) Saturday

Latest News

Keeping you updated on what’s happening at SF Fire Credit Union.

Latest News & Firefighter's Corner

Upcoming Changes to Fees and Contact Center Hours

Changes to Fees

We reviewed our fee schedule to ensure that our services are appropriately priced, while at the same time providing enough revenue to cover our operating expenses. Just a handful of fees will be changing on March 1st, with the most notable related to ATM usage. The number of monthly ATM rebates will be reduced from twelve to six. We’ll also be limiting members to six free ‘out-of-network’ transactions per month, with a fee on each transaction performed thereafter. We expect these changes to ATM fees to impact less than five percent of our membership, and with over 30,000 surcharge-free, ‘in-network’ ATMs in the Credit Union CO-OP Network and easy-to-use ATM locator tools available, we’re confident members will continue to have easy access to cash at minimal or no cost.

ATM-fee-table

We understand the importance of having access to cash, and encourage members to take advantage of the FREE and EASY ways to withdraw money with your Debit Card:

surcharge-free-ATM-information

Updated Fee Schedules Effective March 1st:
Personal Fee Schedule
Business Fee Schedule

New Contact Center Hours

To better align demand (volume of calls) with the work-life balance of employees, we are reducing our Contact Center hours (effective February 1st). The Contact Center will be available Monday – Saturday from 7AM to 8PM (Pacific), and closed Sundays and major holidays. As with our current ‘After Hours’ phone services, members will continue to have the ability to perform account transactions and inquires with our trusted partner, Shared Branching, when we are closed.