SF Fire Credit Union

Contact SF Fire

Contact Center

Local (415) 674-4800 | Toll Free (888) 499-FIRE (3473)
7:00 a.m. to 8:00 p.m. (Pacific) Monday – Saturday

Branch Hours

8:30 a.m. to 6:00 p.m. (Pacific) Monday – Friday
8:30 a.m. to 3:00 p.m. (Pacific) Saturday

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Spoofing Alert

Member Alert: Caller ID Fraud Attempts

It has come to our attention that some members are receiving fraudulent phone calls where a caller manipulates Caller ID data to imitate an SF Fire Credit Union number. This is a common social engineering tactic, such as has been seen at many institutions across the country. There are a few tips to keep in mind to protect yourself from such tactics.


When we call you directly, we will never ask you to provide critical personal information, including:

  • Social Security Numbers or Tax Identification Numbers
  • Debit or Credit Card Numbers
  • Other identifying information


Social engineering often relies on creating a sense of panic or urgency to get you to disclose personal information. Treat any such call—*WHETHER AUTOMATED OR LIVE*—requesting this information with skepticism, and consider contacting your financial institutions directly at a published contact number.