SF Fire Credit Union

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Contact Center

Local (415) 674-4800 | Toll Free (888) 499-FIRE (3473)
7:00 a.m. to 8:00 p.m. (Pacific) Monday – Saturday

Branch Hours

8:30 a.m. to 6:00 p.m. (Pacific) Monday – Friday
8:30 a.m. to 3:00 p.m. (Pacific) Saturday

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Latest News & Firefighter's Corner

Avoid Restrictions on Your Card : Notify Us of Your Summer Travel Plans

Our members travel for different reasons: business, vacation, education. Regardless of why you are traveling, the last thing you should worry about is whether your credit union credit card will work. Travel Notifications can eliminate this worry.

What are Travel Notifications?

Travel Notifications are alerts for your credit or debit cards that detail when and where you are traveling.

Why should you load a Travel Notification?

Our fraud analysts monitor our members’ accounts for activity that suggests fraud. If there is an unusual charge; such as a meal in Paris when you live in San Francisco – our analysts may restrict activity on your card. Travel Notifications give the analysts the information they need to recognize such activity as valid.

How do you load a Travel Notification?

For your convenience, Travel Notifications can be submitted at any time through Online Banking or Mobile Banking.

Online Banking

  • Click on ‘Travel Notifications’ under the ‘Special Services’ Menu

Mobile Banking

  • Click on ‘Travel Notifications’ under the ‘More’ Menu

You may also submit a Travel Notification directly with our Contact Center Representatives during business hours (7 am to 8 pm, Monday through Saturday) by phone or live chat, or with our Branch Representatives when you visit us. We recommend loading Travel Notifications at least 1-2 business days prior to your departure.