Over the first quarter of 2018 I have had the pleasure and honor of forging a deeper connection with our membership.
On February 19th, I attended my first Annual Meeting of the Members as CEO of San Francisco Fire Credit Union. The meeting was a personal and professional milestone, marking the first anniversary of my introduction to our membership and my start as CEO in March 2017. I’d like to thank the members that joined us for breakfast and conversation and I look forward to reporting further progress and growth over the coming year. If you were unable to join us, you can review our 2017 annual report here.
To hear directly from the members at the core of our Credit Union, I embarked on a tour of San Francisco firehouses. Having visited six houses thus far, my goal is to visit all houses over the course of the next several months. This time spent getting to know the firefighting community has been enlightening – and their professionalism sets an inspiring standard for all of us at SF Fire Credit Union.
Looking forward, we are investing in enhanced staffing and training to bring you more knowledgeable, quick and professional support. We are also working on updates to our online and mobile banking systems that will bring back free FICO credit scores and introduce new debit and credit card controls.
As always, thank you for your continued commitment to San Francisco Fire Credit Union. I’m excited to serve this community and to shape the future of our credit union together.
President and CEO