Latest News

Keeping you updated on what’s happening at SF Fire Credit Union.

Latest News & Firefighter's Corner

SFFD Toy Program Basketball Tournament

Toy Drive Basketball Tournament

SFFD vs. SF Toy Program Volunteers

Join us for Basketball, Raffle, Prizes, & More
December 16th, 2017 | 4 PM
Kezar Pavilion, 755 Stanyan Street, San Francisco, CA 94117

North Bay Fires - Supporting SFFD Firefighters

North Bay Fires – Disaster Relief for Local 798

SF Fire Credit Union honors the sacrifices of our Firefighter members who have gone to the assistance of those impacted by the fires in the North Bay. The heartbreaking reality is that some of these members have been victimized by the fire even as they help others.

Donation Account for Firefighters

Many members have asked how they can directly support SFFD Firefighters who have been impacted by the devastating fires across the North Bay. IAFF (International Association of Fire Fighters) Local 798, representing San Francisco Firefighters, has established a Donation Account at SF Fire Credit Union to accept donations from the community.

Donated funds will be split evenly among the active and retired members of IAFF Local 798 who were directly affected by the fires.

How to Make a Donation

  • Contact Center: Call us at 888.499.FIRE (3473) between 7:00 AM and 8:00 PM, Monday through Saturday, or contact us by live chat at www.sffirecu.org, and let us know you want to make a donation to the IAFF Local 798 Donation Account.
  • Branches: Our branches are open 8:30 AM to 6:00 PM, Monday through Friday, and 8:30 AM to 3:00 PM on Saturday.
  • Mail: Checks payable to “Firefighters Local 798” can be mailed to SF Fire Credit Union, 3201 California St, San Francisco, CA 94118. Please write “North Bay Fire Relief” on the memo line.

North Bay Fires - Assistance for Mortgages & HELOCs

The devastating fires across the North Bay are heartbreaking. SF Fire Credit Union is here to help our members with homes lost or damaged in this disaster

Getting Help with Your Mortgage or Home Equity Line of Credit

Please contact your insurance agent as soon as possible. Once done, please follow the instructions below depending on your situation:

  • If you have a first mortgage or a first mortgage and a Home Equity Line of Credit (HELOC) with us:
  • please call 1-888-653-7738. Please advise the representative that your home was damaged by fire, and they will route you to the team handling this situation.

  • If you have only a HELOC with us, and a first mortgage with another lender:
  • please contact the lender holding your first mortgage. They will require that insurance loss proceeds be processed through them. However, if you have any questions, please call us at 415.674.4800 or 1.888.499.3473 (FIRE) and ask to speak to our Real Estate department.

  • If you have a HELOC with us and no first mortgage:
  • please call us at 415.674.4800 or 1.888.499.3473 (FIRE) and ask to speak with our Real Estate Department


We will do whatever we can to assist you in the wake of these terrible circumstances.

Johnny V Toy Hall and 2017 Toy Program Kickoff Luncheon

Please join Local 798 for the Grand Opening of the Johnny V Toy Hall and 2017 Toy Program Kickoff Luncheon

Thursday, November 16th from 11am to 2pm
325 Newhall Street, San Francisco, CA 94124

Come celebrate the start of the Holiday Season at the newly constructed Toy Program Headquarters building with our traditional Cioppino lunch provided by Station 11.

For more information, contact:
Clem Howard at (415) 621-7103
Jill Peeler at (415) 777-0440

Notify us of Your Holiday Travel Plans

We work diligently to protect our members from fraud. Before traveling this winter, remember that notifying SF Fire Credit Union of the places you’ll visit and the dates you’ll be there can help avoid our blocking of debit or credit card transactions that may appear unusual.

What AreTravel Notifications?

Travel Notifications are alerts for your credit or debit cards that detail when and where you are traveling.

Why Should You Load A Travel Notification?

Our fraud analysts monitor our members’ accounts for activity that suggests fraud. If there is an unusual charge – such as a meal in Paris when you live in San Francisco – our analysts may restrict activity on your card. Travel Notifications give the analysts the information they need to recognize such activity as valid.

If your card happens to be restricted, here are the direct numbers you can use to reach our security departments to confirm activity as valid or fraudulent:

  • Debit Card (when traveling domestically): 1.888.241.2440
  • Debit Card (when traveling internationally): call collect at 909.941.1034
  • Credit Card (when traveling domestically): 1.800.411.8498
  • Credit Card (when traveling internationally): call collect at 206.352.3516

How Do You Load A Travel Notification?

For your convenience, Travel Notifications can be submitted at any time through Online Banking or Mobile Banking using a Secured Messaging Request. Choose the Travel Notification Subject, and then provide all your travel details: dates of travel, destination(s), card number (s) and contact information for you while traveling.

Please allow 1-2 business days for processing of these requests.

You may also submit a Travel Notification directly with our Contact Center Representatives during business hours (7 am to 8 pm, Monday through Saturday) by phone at 888.499.FIRE (3473) or live chat at www.sffirecu.org, or with our Branch Representatives when you visit us. We recommend loading Travel Notifications at least 1-2 business days prior to your departure.

Data Breach at Equifax

Equifax, one of the three US credit bureaus, reported a data breach of its systems, potentially impacting approximately 143 million US consumers. SF Fire Credit Union systems were not affected. Nevertheless, we encourage our members to always take precautions to protect their data.

What Information Could be at Risk?

Information at risk includes names, Social Security numbers, birth dates, addresses, and in some cases, driver’s license numbers. Additionally, credit card numbers for approximately 209,000 US consumers and certain dispute documents, which included personal identifying information, for approximately 182,000 consumers were accessed.

Actions to Protect your Information

Actions you can take include:

  • Monitoring your credit grade on a regular basis – currently available through Online and Mobile Banking.
  • Monitoring your credit report at www.annualcreditreport.com – you can obtain one free copy of your credit report once per year for each of the three credit bureaus (Experian, Equifax, and TransUnion).
  • Placing freezes on your credit directly with the credit bureaus.

What is Equifax Doing to Help?

Equifax has created a tool on their website to allow US consumers to see if they are potentially impacted by this breach. They are also providing complimentary enrollment in an identity theft protection and credit monitoring service called TrustedID Premier, which will provide the following options:

  • 3-Bureau credit monitoring of your Equifax, Experian and TransUnion credit reports.
  • Copies of your Equifax credit report.
  • The ability to lock and unlock your Equifax credit report.
  • Identity theft insurance.
  • Internet scanning for your Social Security number.
  • These features are all complimentary to U.S. consumers for one year.

In response to some initial concerns, Equifax has clarified on their website that enrolling in this service does not waive any rights to take legal action.

How Do I Know If I Am At Risk?

Please follow this link to check if your personal information may be at risk, and to learn more. You will also find the tool to enroll in TrustedID Premier if you so choose. You will need to provide several pieces of personal information to allow TrustedID Premier to verify your identity.

An Update From The California And Nevada Credit Union League

This issue goes beyond SF Fire Credit Union. The California and Nevada Credit Union League is working closely with the Credit Union National Association (CUNA) to monitor this situation and potential impacts on members. They have provided the following updates:

  • Chairman Jeb Hensarling has indicated he will hold hearings, and we expect other committees to follow suit
  • There is a lot of speculation about how this breach will impact public policy. This includes new legislation and security requirements, third-party supervisory authority reviews, and the Consumer Financial Protection Bureau’s arbitration rule
  • CUNA has requested a detailed briefing with Equifax regarding the breach and consumer notification and protection efforts

25th Annual Old-Timers' Night Dinner

The 2017 Phoenix Society of San Francisco invites you to join us at our 25th Annual Old-Timers’ Night Dinner

Honoring Retired S.F.F.D. Veterans:

CAPT. Greg Stewart – FF E29, Lt E1, T1, E35, E7, T7, E11, T11, E32, E21 Swing, E33, Capt. Radio, R48, E9, Lt. Fireboat, E18, Capt Support Services, BOE, Airport

FF Jim Gallagher – FF T13, Old E19, E14, T14

DEP. CH. Joe Asaro FF E33, E40, E29, Lt. E43, Capt. Rescue 1, T12, E5, T1, T15, E20, E15, T-BAT, 5,6,9,10 Asst. Ch. Training, ADC Training, Deputy Chief CD3

DEP CH. Ray Balzarini – FF E7, Rescue 1, Lt. Training, E1 Swing, Capt. Airport 1 & 3, Bat. Chf. BAT 1 & 3, ADC Airport, DC CD2,

ASST. CH. Jack Hickey – FF Sal. 1, Old E6, T5, Lt. Rescue 2, E38, E36, Capt. E36, Bat. Chf., BAT 2, Hazmat, Asst. Chf BFI

Wednesday, November 1, 2017
Spanish Cultural Center- Patio Español
2850 Alemany Blvd. at Farragut Ave., San Francisco

No-host Cocktails: 6:00pm – Dinner: 7:00pm

Dinner Choices: $55 per person
New York Strip Roast with Mushroom Sauce or
Poached Salmon with Champagne Sauce or
Breast of Chicken with Sherry Cream Sauce

Vegetarian & Children’s Meals: $35 per person

Reservations needed! Deadline: Friday, Oct. 27th
Call early to arrange a table for your group (up to 10 per table).

For phone reservations call Phil Reid after Sept. 30th at: (415) 285-7392

Run Wild San(ta) Francisco

Register now for the Run Wild San(ta) Francisco 5K and Kids Dash – the original SF Santa Hat Run.

Sunday, December 3rd at Crissy Field, San Francisco (East Beach)
Register at www.RUNWILDSF.com

Schedule:
6:30AM – Check in Opens
8:00AM – 5K Race Start
8:30AM – Post Race Festival Opens
9:00AM – Kids 100 Yard Dash
9:15AM – Awards Ceremony

This event benefits the San Francisco Firefighter’s Toy Program.
BRING A TOY and/or MAKE A DONATION
The San Francisco Fire Fighter’s Toy Program will be onsite race day accepting donations of new unwrapped toys. Racers are encouraged to bring a new, unwrapped toy or two on race day to donate and/or to make a donation when you register. Any donation above your entry fee will be given to the San Francisco Fire Fighter’s Toy Program and is 100% tax deductible.