Dispute Forms

Download the form you desire by clicking the links below, then return by:

  • Bringing completed form into any Branch
  • Faxing it to our Contact Center at (415) 674-4691
  • Or mailing it to:

SF Fire Credit Union
3201 California Street
San Francisco, CA 94118

Dispute a Transaction from a Merchant or ATM (PDF)
Common scenarios include: transactions misposted by a merchant or at an ATM, goods or services you purchased but never received, and duplicate charges to your account.

Report the Fraudulent Use of your Debit or Credit Card (PDF)
Use this form to report the fraudulent use of your debit or credit card.

Stop Payment: Cashiers Check (PDF)
Complete this form to stop the payment of a cashier’s check drawn on your account in the event the check is lost.

Stop Payment: Check (PDF)
Complete this form to stop the payment of a check that you wrote. (You can also login to Online or Mobile Banking to place a stop payment on a check.

Stop Payment: ACH Transaction (PDF)
Complete this form to stop an ACH transaction on your account.

Report a Forgery (PDF)
Use this form to report a forgery, such as a check or loan document created in your name without your knowledge. The form also includes a listing of checks that you would like to have clear, if applicable.

Dispute an Unauthorized ACH Transaction (PDF)
Use this form to report an electronic funds transfer from your account that you did not authorize.