Telephone

Call Center

Our Call Center is open from 6:00AM to 10:00PM (pacific time) seven days a week. That means you can talk to us with your morning cup of coffee or after you’ve you’ve put the kids to bed at night. We know it’s little things like this that you appreciate.

  • (415) 674-4800 (local)
  • (888) 499-FIRE (3473) (toll-free nationwide)

Call Center Hours:

  • 7 days a week: 6:00 am – 10:00 pm

After Hours Services

Whether it’s after hours or during a holiday, you can still call our main phone line to conduct business with a live person. We’ve established relationships with trusted partners who can assist you with the following:

  • Get Account Information or Perform Transfers1
  • Apply for a Consumer Loan
  • Access existing home loan information (Monday thru Friday from 6:00PM to 8:00PM Pacific Standard Time)
  • Restore a Visa Credit or Debit Card that has been blocked due to suspected fraudulent activity

1 You must first contact our Call Center and speak to a representative in order to receive a PIN number for your Tellerline transactions.


Our Fax Number

Our fax number at the Main Branch is (415) 674-4681. If you send us a fax and happen to know which department, or to whom, you are sending the fax, please call to let us know.