Telephone

Call Center & Web Chat

Our Call Center is open from 6:00AM to 10:00PM (Pacific) SEVEN DAYS A WEEK. That means you can talk (or web chat)with the Credit Union’s knowledgable and friendly representatives at times that suit your schedule, not ours.

  • (415) 674-4800 (local)
  • (888) 499-FIRE (3473) (toll-free nationwide)

Call Center Hours:

  • 7 days a week: 6:00 am – 10:00 pm (Pacific)

After Hours Services

If you’re ever in need of assitance between the hours of 10:00PM and 6:00AM (Pacific),we’ve established relationships with trusted partners and services that you can access via our regular phone number:

  • Speak with a Credit Union Service Center Representative to get Account Informatino or Perform Transfers
  • Get Account Information or Perform Transfers using Automated Telephone Banking1
  • Apply for a Consumer Loan
  • Restore a Visa Credit or Debit Card that has been blocked due to suspected fraudulent activity

1 You must first contact our Call Center and speak to a representative in order to receive a PIN number for your Tellerline transactions.


Our Fax Number

Our fax number at the Main Branch is (415) 674-4681. If you send us a fax and happen to know which department or to whom you are sending the fax, please include that information.