Leaving the City, State or Country Soon?
We work diligently to protect our members from fraud. One way this is accomplished is by placing a block on your card when we identify unusual activity, which could include a questionably large purchase or a transaction in a city you typically do not visit.
Avoid Restrictions on Your Card
Notify us in one of the following ways to ensure that you'll be able to use your debit or credit cards without any restrictions while you are away from home.
Web Chat - Click this link and beginning chatting with one of our Call Center Representatives
Phone - Call us any day of the week from 6:00AM to 10:00PM.
In Person - Visit any one of our branches and notify us in person.