Accessing Your Account - Exploring Live Web Chat

Whether you're researching loan rates on our website, or paying bills in Online Banking - you always have the ability to contact one of our in-house Call Center & Web Chat Representatives with the click of a button.

HOW IT WORKS

To speak with an in-house Representative via Web Chat within Online Banking, simply click "Web Chat" located at the top of of the left navigation. If you're on our website you can click "Live Web Chat" which is typically located at the top of the right sidebar.

SAFE & SECURE

Did you know that we can take care of almost all of your financial needs over the phone? Web Chat is no different. If you need to open a savings account, deposit a check, make a transfer or request a check from your account, we can do that for you via Web Chat. We use security encryption systems so you don't have to worry about your identity or financial information becoming compromised.

LET'S CHAT

Our friendly in-house Call Center & Web Chat Representatives are available to assist you 7 days-a-week from 6:00AM to 10:00PM, 365 days-a-year to help you:

  • Deposit Checks
  • Transfer Funds
  • Open Deposit Accounts
  • Make SF Fire Loan Payments